photo de profil d'un membre

Mahmoud IBRAHIM

business development

Résumé

Business developer with experience in multinational organizations and an MBA in international trade.

Expériences professionnelles

Business developer

My Labs , Lyon - CDD

De Décembre 2016 à Juillet 2017

Prospect for new clients, (12 new clients in 6 months), discuss their business needs, educate them about the services we provide, schedule business meetings and close the deal (11 successful new deals). Helped increase profit with 6%. Updating the company’s website and social media pages. Keeping clients involved in our activities. Ref: Micheline Sdez, general director at Mylabs Msdez@mylabs-experts.com

Cabin supervisor

EMIRATES AIRLINES - Autres

De Février 2012 à Avril 2016

Management of 20-25 Cabin crew, make sure the company’s services standards and procedures are followed. advising management of potential problems. Prepare monthly reports by collecting and analysing information. Responsible for an aircraft with 310 passengers on board, ensure safety, security and 5 stars service. Encourage the team to achieve the highest level of customer satisfaction by exceeding their expectations.

Account specialist

Vodafone , Smart village - Autres

De Janvier 2010 à Décembre 2011

Identify and supports new business opportunities, Responsible for lead generation and qualification for assigned projects. Respond to customer inquiries via the internet, phone, and email. Update records, database. Solving any problems and making sure deadlines are met. Managing the account's budget and invoicing the client. Maintain quality service by monitoring standards.

Formations complémentaires

bac +4

zagazig university - Finance/Accounting

2002 à 2007

MBA

IPAG Nice - International business

2016 à 2017

Associations

Emirates Peer Support

Member

Parcours officiels

Nice – Programmes Internationaux – 2017 – MBA

Langues

Anglais - Courant

Arabe - Langue maternelle

Français - Technique

Compétences

Microsoft office
Microsoft Excel
MS Project
Microsoft Word
Commerce International
Social media
Management d'équipes pluriculturelles
travail en équipes multiculturelles
International vision
ERP
Sales metrics
KPIs

Centres d'intérêt

  • stock trading
  • global economy
  • startups
  • entrepreneurship
  • travelling
  • reading
  • fitness
  • bodybuilding