Summary
Business developer with experience in multinational organizations and an MBA in international trade.
Professional experiences
Business developer
My Labs , Lyon - Temporary contract
From December 2016 to July 2017
Prospect for new clients, (12 new clients in 6 months), discuss their business needs, educate them about the services we provide, schedule business meetings and close the deal (11 successful new deals). Helped increase profit with 6%. Updating the company’s website and social media pages. Keeping clients involved in our activities. Ref: Micheline Sdez, general director at Mylabs Msdez@mylabs-experts.com
Cabin supervisor
EMIRATES AIRLINES - Others
From February 2012 to April 2016
Management of 20-25 Cabin crew, make sure the company’s services standards and procedures are followed. advising management of potential problems. Prepare monthly reports by collecting and analysing information. Responsible for an aircraft with 310 passengers on board, ensure safety, security and 5 stars service. Encourage the team to achieve the highest level of customer satisfaction by exceeding their expectations.
Account specialist
Vodafone , Smart village - Others
From January 2010 to December 2011
Identify and supports new business opportunities, Responsible for lead generation and qualification for assigned projects. Respond to customer inquiries via the internet, phone, and email. Update records, database. Solving any problems and making sure deadlines are met. Managing the account's budget and invoicing the client. Maintain quality service by monitoring standards.
Additionals trainings
bac +4
zagazig university - Finance/Accounting
2002 à 2007
MBA
IPAG Nice - International business
2016 à 2017
Degree
Languages
Anglais - Courant
Arabe - Langue maternelle
Français - Technique
Skills
Hobbies
- stock trading
- global economy
- startups
- entrepreneurship
- travelling
- reading
- fitness
- bodybuilding
linkedin